:root {
    --faq-burgundy: #760713;
    --faq-deep: #4a050b;
    --faq-red: #a20d1e;
    --faq-gold: #cf9a31;
    --faq-cream: #fffaf3;
    --faq-ink: #261a1b;
    --faq-muted: #6f6262;
    --faq-line: #eadcca;
}

html { scroll-behavior: smooth; }
body { background: var(--faq-cream); color: var(--faq-ink); }
.faq-n-page { overflow: hidden; font-family: 'Poppins', sans-serif; }
.faq-n-container { max-width: 1220px; }
.faq-n-hero { position: relative; padding: 70px 0 64px; text-align: center; background-color: #fff8ed; background-image: radial-gradient(rgba(207,154,49,.17) 1px, transparent 1px); background-size: 22px 22px; border-bottom: 1px solid #efe1cf; }
.faq-n-hero::before, .faq-n-hero::after { content: ''; position: absolute; width: 280px; height: 280px; top: 15px; opacity: .14; background: repeating-radial-gradient(circle at center, transparent 0 13px, #c58d29 14px 15px, transparent 16px 25px); border-radius: 50%; }
.faq-n-hero::before { left: -115px; }
.faq-n-hero::after { right: -115px; }
.faq-n-hero-inner { position: relative; z-index: 1; max-width: 850px; margin: auto; }
.faq-n-kicker { display: inline-flex; align-items: center; gap: 9px; color: var(--faq-gold); text-transform: uppercase; letter-spacing: .16em; font-weight: 700; font-size: 12px; }
.faq-n-hero h1, .faq-n-title h2, .faq-n-help-card h2, .faq-n-safety-card h2 { font-family: Georgia, 'Times New Roman', serif; }
.faq-n-hero h1 { margin: 12px 0 8px; color: var(--faq-deep); font-size: clamp(45px, 5vw, 66px); line-height: 1.08; font-weight: 700; }
.faq-n-hero p { color: var(--faq-muted); font-size: 15px; }
.faq-n-search { display: grid; grid-template-columns: 34px 1fr auto; align-items: center; max-width: 760px; min-height: 62px; margin: 26px auto 0; padding: 7px 8px 7px 20px; background: #fff; border: 1px solid #e6d6c3; border-radius: 12px; box-shadow: 0 10px 28px rgba(76,5,11,.09); }
.faq-n-search > i { color: #463b3c; font-size: 21px; }
.faq-n-search input { width: 100%; border: 0; outline: 0; padding: 10px 12px; color: var(--faq-ink); font-size: 14px; background: transparent; }
.faq-n-search button { min-width: 130px; height: 47px; border: 0; border-radius: 8px; color: #fff; background: linear-gradient(135deg, #9d0d1e, #700611); font-weight: 600; }
.faq-n-search-status { min-height: 18px; margin: 9px 0 -27px !important; color: var(--faq-red) !important; font-size: 11px !important; }

.faq-n-content { padding: 70px 0 95px; background: #fff; }
.faq-n-title { max-width: 690px; margin: 0 auto 38px; text-align: center; }
.faq-n-ornament { display: inline-flex; align-items: center; gap: 10px; color: var(--faq-gold); }
.faq-n-ornament::before, .faq-n-ornament::after { content: ''; width: 55px; height: 1px; background: var(--faq-gold); }
.faq-n-title h2 { color: var(--faq-deep); font-size: clamp(34px, 4vw, 48px); margin: 10px 0 8px; }
.faq-n-title p { color: var(--faq-muted); font-size: 13px; }
.faq-n-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 30px; align-items: start; }
.faq-n-tabs { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; margin-bottom: 12px; }
.faq-n-tab { min-height: 58px; display: inline-flex; justify-content: center; align-items: center; gap: 10px; border: 1px solid #e5d4c0; border-radius: 10px; color: #4e4142; background: #fffdf9; font-size: 12px; font-weight: 500; transition: .2s ease; }
.faq-n-tab i { color: var(--faq-gold); font-size: 21px; }
.faq-n-tab:hover { border-color: var(--faq-gold); }
.faq-n-tab.is-active { color: #fff; border-color: var(--faq-burgundy); background: linear-gradient(135deg, #9d0d1e, #6a050f); box-shadow: 0 8px 20px rgba(118,7,19,.15); }
.faq-n-tab.is-active i { color: #f2c45e; }
.faq-n-list { display: grid; gap: 8px; }
.faq-n-item { border: 1px solid #e7d8c6; border-radius: 9px; background: #fff; overflow: hidden; box-shadow: 0 3px 10px rgba(62,35,25,.04); }
.faq-n-item[hidden] { display: none; }
.faq-n-question { width: 100%; min-height: 54px; display: flex; align-items: center; justify-content: space-between; gap: 20px; padding: 13px 19px; border: 0; background: #fff; color: #3f3032; text-align: left; font-size: 13px; font-weight: 600; }
.faq-n-question i { flex: 0 0 auto; color: var(--faq-red); transition: transform .25s ease; }
.faq-n-item.is-open .faq-n-question { color: var(--faq-burgundy); background: #fffaf3; }
.faq-n-item.is-open .faq-n-question i { transform: rotate(180deg); }
.faq-n-answer { display: grid; grid-template-rows: 0fr; transition: grid-template-rows .28s ease; }
.faq-n-answer > div { overflow: hidden; }
.faq-n-answer p { margin: 0; padding: 0 19px; color: var(--faq-muted); font-size: 12px; line-height: 1.75; }
.faq-n-item.is-open .faq-n-answer { grid-template-rows: 1fr; }
.faq-n-item.is-open .faq-n-answer p { padding-top: 4px; padding-bottom: 18px; }
.faq-n-empty { padding: 55px 20px; text-align: center; border: 1px dashed #dec6aa; border-radius: 12px; color: var(--faq-muted); }
.faq-n-empty i { color: var(--faq-gold); font-size: 35px; }
.faq-n-empty h3 { color: var(--faq-burgundy); font: 600 21px Georgia, serif; margin: 12px 0 5px; }
.faq-n-empty p { margin: 0; font-size: 12px; }

.faq-n-aside { display: grid; gap: 14px; }
.faq-n-help-card { position: relative; overflow: hidden; padding: 30px; color: #fff; border-radius: 15px; background: linear-gradient(145deg, #870a1a, #430409); box-shadow: 0 16px 35px rgba(76,5,11,.16); }
.faq-n-help-card::after { content: ''; position: absolute; width: 150px; height: 150px; right: -58px; top: -45px; border: 1px solid rgba(212,175,55,.25); border-radius: 50%; box-shadow: 0 0 0 18px rgba(212,175,55,.05), 0 0 0 38px rgba(212,175,55,.04); }
.faq-n-help-icon { width: 48px; height: 48px; display: grid; place-items: center; border: 1px solid #ecc157; border-radius: 50%; color: #ecc157; font-size: 24px; }
.faq-n-help-card h2 { margin: 17px 0 7px; font-size: 26px; }
.faq-n-help-card > p { color: rgba(255,255,255,.75); font-size: 12px; line-height: 1.7; }
.faq-n-help-card ul { list-style: none; padding: 0; margin: 22px 0; display: grid; gap: 13px; }
.faq-n-help-card li { display: flex; gap: 12px; align-items: center; font-size: 11px; overflow-wrap: anywhere; }
.faq-n-help-card li i { color: #ecc157; }
.faq-n-help-card > a { display: inline-flex; min-height: 43px; padding: 10px 20px; align-items: center; justify-content: center; color: #3f070b; background: linear-gradient(#f1cb67, #d7a93e); border-radius: 7px; text-decoration: none; font-size: 12px; font-weight: 700; }
.faq-n-safety-card { display: grid; grid-template-columns: 58px 1fr; gap: 16px; align-items: center; padding: 22px; border: 1px solid #e2c487; border-radius: 13px; background: #fffaf0; }
.faq-n-safety-card > i { color: var(--faq-gold); font-size: 48px; }
.faq-n-safety-card h2 { margin: 0 0 5px; color: var(--faq-deep); font-size: 22px; }
.faq-n-safety-card p { margin: 0; color: var(--faq-muted); font-size: 11px; line-height: 1.6; }

@media (max-width: 991.98px) {
    .faq-n-page { padding-top: 70px; }
    .faq-n-layout { grid-template-columns: 1fr; }
    .faq-n-aside { grid-template-columns: 1fr 1fr; }
    .faq-n-help-card, .faq-n-safety-card { min-height: 230px; }
}

@media (max-width: 767.98px) {
    .faq-n-page { padding-top: 62px; }
    .faq-n-hero { padding: 55px 0 50px; }
    .faq-n-hero h1 { font-size: 42px; }
    .faq-n-hero p { padding: 0 15px; }
    .faq-n-search { grid-template-columns: 28px 1fr; margin: 24px 12px 0; padding-right: 12px; }
    .faq-n-search button { grid-column: 1 / -1; width: 100%; margin-top: 5px; }
    .faq-n-content { padding: 55px 0 70px; }
    .faq-n-tabs { display: flex; overflow-x: auto; padding-bottom: 4px; scrollbar-width: none; }
    .faq-n-tab { min-width: 165px; padding: 0 14px; }
    .faq-n-aside { grid-template-columns: 1fr; }
    .faq-n-help-card, .faq-n-safety-card { min-height: auto; }
}

@media (max-width: 479.98px) {
    .faq-n-title h2 { font-size: 34px; }
    .faq-n-question { font-size: 12px; }
}